OBSERVARE
Universidade Autónoma de Lisboa
e-ISSN: 1647-7251
Thematic dossier
International Relations and Social Networks
July 2021
180
LEADERSHIP AND COMMUNICATION IN SPAIN AND PORTUGAL:
THE CATHOLIC CASE
ALBA SABATÉ GAUXACHS
albasg@blanquerna.url.edu
Journalist and PhD in Communication. Professor of Journalism at the Blanquerna School of
Communication and International Relations and vicedirector at the Blanquerna Observatory on
Media, Religion and Culture (Ramon Llull University, Spain). Member of the Global Board of
Directors at the World Association for Christian Communication and United Nations Alliance of
Civilizations (UNAOC) Fellow.
ADRIANA CHIVA POLVILLO
adrianacp2@blanquerna.url.edu
Global Communication Management student at the Blanquerna School of Communication and
International Relations, Ramon Llull University (Barcelona, Spain). Blanquerna Observatory on
Media, Religion and Culture member. Chair on Religious Freedom in Catalonia member.
Abstract
Leadership takes place when a member of a group modifies the motivation or abilities of
others or when their attention is directed towards goals or to the path required to accomplish
goals (Bass, 2008). Therefore, it would not make sense to limit the scope of leadership to
business or politics, where the concept is most commonly referred to. Leadership is a practice
that can positively impact many areas, including religion (Campbell, 2021; Díez Bosch, Micó
and Sabaté Gauxachs, 2020; Hoover, 2016; Soukup, 2017). Additionally, during this present
time of uncertainty and complexity, leadership is necessary for any type of organization.
How is leadership approached by religious institutions? What is the role of the digital world in
leadership formation? The objective of this study is to map the formation of religious
leadership in Spain and Portugal in order to find initiatives and identify current necessities.
The selected methodology follows a three-stage process. First, it includes a mapping of online
initiatives regarding leadership in Catholic communities. Second, it includes a quantitative
survey. Third, is a qualitative focus on groups and in-depth interviews (Busquet and Medina,
2019).
Through the findings of the study, the situation of leadership formation in religious institutions
in both countries and the role communication plays in the matter are defined.
Keywords
Leadership; religion; Covid-19; communication; technology
How to cite this article
Gauxachs, Alba Sabaté; Polvillo, Adriana Chiva. Leadership and communication in Spain and
Portugal: the catholic case. Thematic dossier International Relations and Social Networks, July
2021. Consulted [online] on date of last visit, https://doi.org/10.26619/1647-7251.DT21.12
Article received on January 5, 2021 and accepted for publication on February 23, 2021
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e-ISSN: 1647-7251
Thematic dossier International Relations and Social Networks (July 2021), pp. 180-190
Leadership and communication in Spain and Portugal: the catholic case
Alba Sabaté Gauxachs, Adriana Chiva Polvillo
181
LEADERSHIP AND COMMUNICATION IN SPAIN AND PORTUGAL:
THE CATHOLIC CASE
1
ALBA SABATÉ GAUXACHS
ADRIANA CHIVA POLVILLO
1. Introduction
1.1. Context
These past years have seen a decrease in Catholic membership in many areas of Europe,
including Spain and Portugal. Although these areas have Catholic traditions, numbers
have been shrinking, which could cause concerns, especially in light of the downward
curve shown by the data. Of the total population, the percentage of those who consider
themselves Catholic believers has declined in comparison to former years (INE, 2020).
For example, from 2012 to 2017 the percentage of Catholic Christians within the total
population has decreased from 88.8% to 60% in Spain, and from 85.6% to 77% in
Portugal (The Global Economy, 2013) (Pew Research Center, 2018). It is important to
notice the downward trend that could potentially culminate in unfavorable results.
With this context in mind, it is thought that leadership could promote a more favorable
environment to stabilize or even increase membership while also complementing and
improving perception, performance, attraction and communion (Zsupan-Jerome, 2017).
In addition, the current circumstances brought on by the global Covid-19 pandemic
further emphasize this to the extent where leadership has become a necessity to assess
during these unprecedented times of uncertainty and ambiguity (Campbell, 2020). With
this vulnerability and lack of predictability, a good leader emerges to provide assistance
and guidance.
1.2. The Concept
A fundamental step in this study is to describe the concept of leadership. According to
Bernard Bass, leadership has more than 350 uses (2008), which serves to acknowledge
the field in which this study is developed. Due to this elevated number, leadership can
be seen as a notion that is flexible, fluid and very adaptable to particular contexts (Díez
Bosch, Micó Sanz and Sabaté Gauxachs, 2020).
1
Article translated by Diana Clavería.
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e-ISSN: 1647-7251
Thematic dossier International Relations and Social Networks (July 2021), pp. 180-190
Leadership and communication in Spain and Portugal: the catholic case
Alba Sabaté Gauxachs, Adriana Chiva Polvillo
182
Nonetheless, it is accurate to say that there is an overarching meaning embedded in the
concept, a principal idea that stands to be true in the face of particularities. Bass
describes the practice of leading as an interaction between members of a group, involving
the structuring or restructuring of situations as well as the perceptions and the
expectations of its members. Leadership takes place when a member of a group modifies
the motivation or abilities of others or when their attention is directed towards goals or
to the path required to accomplish goals (Bass, 2008). Therefore, the comprehensive
intention of leadership is directed by individuals who create links between goals,
motivations and the members of a group. This direction should provide a change in the
actions of group members, making them intensify their contemplation of the achievement
of said goals. Hence, leadership requires capability. The ability to motivate, influence and
awaken possibilities in individuals in order to fulfill their organizational objectives (House,
Hanges, Javidan, Dorfman, Gupta, 2004).
It is important to note that this ability for leadership can be put into practice in a variety
of ways. In other words, there are different types and ways to exercise leadership. This
classification has been studied by a variety of authors. Daniel Goleman, Richard Boyatzis
and Annie McKee, in their book “Primal Leadership”, studied six distinct emotional
leadership styles (Goleman, Boyatzis, McKee, 2002), which are:
Visionary: leadership that coordinates the group members to work towards a vision.
This approach provides optimal results when guidance or change is necessary.
Coaching: leadership that develops and trains group members by encouraging them
to improve their future. This approach provides optimal results when helping people
grow on a long-term basis is necessary.
Affiliative: leadership that links group members through emotions and harmony,
creating strong bonds among them. This approach provides optimal results when it is
necessary to mend gaps in teams or motivate members.
Democratic: leadership that tries to find agreement and consensus by involving group
members and creating a favorable environment to participate so their voices can be
heard. This approach provides optimal results when creating consensus or getting
insights is necessary.
Pacesetting: leadership that sets high-standard steps in order to achieve excellence.
This approach provides optimal results when getting quick results from a highly skilled
team is necessary.
Commanding: leadership that demands an action to be done and calls for immediate
compliance. This approach provides optimal results in cases of crisis.
Each leadership style works differently with the aim to meet a goal and each one is
suitable in different circumstances. The all-embracing condition that these three authors
call attention to is emotion. Effective leaders are emotionally compelling and connect with
their group members on a closer and more personal level, which results in a change in
action and enhances engagement. (Greenleaf, 1998).
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e-ISSN: 1647-7251
Thematic dossier International Relations and Social Networks (July 2021), pp. 180-190
Leadership and communication in Spain and Portugal: the catholic case
Alba Sabaté Gauxachs, Adriana Chiva Polvillo
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It can also be argued that values and integrity in leadership are needed in order to
achieve group goals. To determine the values needed requires specificity. In some cases,
values could even be dismissed. Nonetheless, one of the main reason’s values are
necessary is because the group members themselves often require it. For the Spanish
and Portuguese Catholic Church, it is clear that it is essential for an effective leader to
have values of faith that are shared within the religious community. These values can
then be combined with emotions in order to lead.
In addition, in the Catholic Church there is another concept of leadership that is useful
to analyze. Robert Greenleaf’s servant-leadership is a popular theory among
organizations that can be applied to this study. Servant-leadership is explained in the
framework of two roles that are often seen as antithetical in our culture. There is the
servant who, by acting with integrity and spirit, builds trust and lifts people up and helps
them grow, and there is the leader who is trusted and who shapes others’ destinies and
leads by example (1970). The emphasis is on the combination of these two roles, which
create an environment of trust and engagement while at the same time giving direction
so the goals can be met.
Leadership involves direction, interaction, behavior and goals on a broader scale and
specific emotions and values for each particular circumstance. If required, the practice
of leading can also be combined with that of serving in order to be more effective in
accomplishing the objectives.
Finally, it is important to consider the substantial association with authority in leadership.
The status of leading implies a position of superiority in which an institution or an
organization establishes hegemony within its domain, sector, or product. (Díez, Soukup,
Micó, Zsupan-Jerome, 2017). This superiority is the power to direct and is an essential
part of leadership.
In the Catholic Church, Paul A. Soukup S.J. relates the idea of soft authority. He explains
that soft authority in religious groups may depend more on personal charism,
professional qualifications, individual knowledge, the practice of ministry, and personal
witnesses (2017). To this he adds that authority not only depends on who has a position
of authority, but on who has a voice, the ways in which people craft messages, the ways
in which those messages fit into the environment, the frequency of relaying messages,
and horizontal communication, which is how people interact with those around them,
independently of how they interact with those at higher levels within the organization
(Soukup, 2017). In this regard, the idea of directive power, whether it is authority, soft
authority or leadership, must be accompanied by effective techniques of a leader.
Ultimately, authority in churches and religions is deeply connected with the kind of
leadership used (Scharer, 2017) and engagement and directness highly depends on the
practice of leading.
1.3. The Digital Approach
As mentioned earlier, the Covid-19 pandemic brought uncertainty and ambiguity, which
are circumstances in which leadership has become necessary for guidance and directing.
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e-ISSN: 1647-7251
Thematic dossier International Relations and Social Networks (July 2021), pp. 180-190
Leadership and communication in Spain and Portugal: the catholic case
Alba Sabaté Gauxachs, Adriana Chiva Polvillo
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Moreover, the pandemic regulations called for solutions to counterbalance the prohibition
of gatherings and the closing of churches. As a result, technology and digital tools have
been seen as a new way to interact and gather. Hence, religion has adapted to the
pandemic in innovative ways (Campbell, 2020).
The role of communication is a core area in the matter. The challenges that this digital
culture (Campbell, 2020, Hoover, 2016) brings to new leaderships and a redefinition of
the concept of authority are very present in this study. The authority ascribed in digital
practice is one earned in the process of interaction on specific topics or issues, a type of
authority that is more common in oral-dominant communities than in the aloof,
institution-based authority that most churches have carried into the third millennium
(Horsfield, 2015). This actively demonstrates that, although leadership is needed in the
current times, the digital world might become an obstacle in terms of the challenges the
leader and the group face with interaction and perception.
1.4. Purpose and Objectives
These terms cause a critical question to emerge. Who are the Catholic figures that are
leading in Spain and Portugal? In other words, who are the leaders of the Catholic Church
in these two countries and how are they promoting their values? The concept inferred by
these questions constitute both the genesis and the backbone of this study. Hence, the
main objective is to better understand and map the formation of religious leadership in
Spain and Portugal in order to detect initiatives and identify current necessities in the
matter of leadership and recognize how they affect communication.
This serves as an initial exploration on the specific field of leadership in Catholic
communities within Spain and Portugal. The purpose, therefore, of this study is an initial
approach for further research on the topic.
An additional aspect of the study regards the impact of Covid-19 and the consequent
pandemic and lockdown. As a necessity, has Catholic leadership been able to adapt to
the digital world? This is also a topic of further research.
2. Design and Method
The design and method selected and developed for this study were chosen because this
study is exploratory. Leadership initiatives that may be used to enhance communication
with Catholic believers in Spain and Portugal is a premise that is introduced in order to
be tested. As explained in the purpose and objectives, this study is a way to analyze and
identify the current state of the issue in order to become the focus of further research.
The formal object to be studied is the leadership scenario of the Catholic Church within
the Iberian Peninsula of Spain and Portugal. This phenomenon includes leadership
initiatives, leadership formation courses and a variety of different leadership practices,
some of them related to communication, management, and even coaching. These aid in
understanding what is being done and where efforts are allocated in religious leadership.
A limited field of study was designed in order to provide clarity for the research. The
groups researched were divided into the existing dioceses of Spain and Portugal. For
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e-ISSN: 1647-7251
Thematic dossier International Relations and Social Networks (July 2021), pp. 180-190
Leadership and communication in Spain and Portugal: the catholic case
Alba Sabaté Gauxachs, Adriana Chiva Polvillo
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practical purposes, the territories were divided into smaller regions according to the
jurisdiction of specific bishops. Spain has 70 dioceses and Portugal has 20. Hence, the
study used these as a source of knowledge and included related organizations such as
universities and foundations. The study began in August 2020 and finished five months
later in December.
In order to gain the explanatory knowledge needed for this study, a specific methodology
was used. The development stage, or phase zero, required a thorough and
comprehensive understanding of the field of leadership itself and religion. A literature
review was carried out and was a main contributor to the study. This stage was highly
important to acquire the necessary underlying knowledge for the other methodological
stages to be built upon. With this as the base, a three-step process followed. It began
with a netnography (Kozinets, 2010) to objectively map and list existing leadership
related initiatives of Spanish and Portuguese dioceses and similar organizations that
could be found online. This provided a general idea on what is being done. Secondly,
quantitative data was compiled using a survey that was sent to all 90 dioceses and related
organizations found in the netnography. This survey was translated into Spanish and
Portuguese. Thirdly, it ended with a qualitative analysis with 21 individual interviews and
two focus groups, one for each country and language.
3. Field Work and Data Analysis
The field work commenced with a literature review on leadership. The main authors and
publications analyzed were, Bernard Bass’ “The Bass Handbook of Leadership: Theory,
Research, and Management Applications” (Cambridge Free Press, 2008) and Robert
House, Paul Hanges, Mansour Javidan, Peter Dorfman and Vipin Gupta’s “Culture,
Leadership, and Organizations: The GLOBE Study of 62 Societies” (Sage, 2004) were
used to understand the concept of leadership. Daniel Goleman, Richard Boyatzis, and
Annie McKee’s “Primal Leadership” was used to comprehend different leadership styles
and their connection to emotions. Robert Greenleaf’s “The Servant as Leader” (Center
for Applied Studies, 1970) provided a useful theory to apply to religious leadership.
Míriam Díez, Paul Soukup, Josep Lluís Micó and Daniella Zsupan-Jerome’s “Authority and
Leadership. Values, Religion, Media” (Blanquerna Observatory, 2017) was helpful in
grasping the foundation of authority in leadership. In addition, other authors and
publications concerning the pandemic and religions moving into the digital world were
examined. These included Heidi Campbell’s “Digital Creatives and the Rethinking of
Religious Authority” (Routledge, 2021), David Hoover’s “The Media and Religious
Authority” (Penn State Press, 2016) and Peter Horsfield’s “From Jesus to the Internet: A
History of Christianity and Media” (Wiley-Blackwell, 2015). These served to gain the base
knowledge explained in the introduction and aided in creating the survey and conducting
the interviews.
To map the scenario of what is being done in terms of leadership, a list of initiatives was
compiled through netnographic research. The list shows the initiatives found along with
information regarding their typology, whether they were formation courses, publications,
spiritual retreats, personal accompaniment actions or others, how there are
implemented, offline or online, pre or post Covid-19 as well as other relevant information
including which dioceses or organization carried out the initiative. All in all, 285 initiatives
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from Spain and 33 from Portugal were compiled. It is important to note that all initiatives
that were somehow related to leadership were included.
For the quantitative survey, the questions used related to the existence of leadership
formation initiatives, the skills required to be a good religious leader and the type of
leadership needed in the Spanish and Portuguese Catholic Church. For this last question,
it was useful to refer to Daniel Goleman, Richard Boyatzis, and Annie McKee’s description
of leadership styles, which have a different effect on people’s emotions. These styles are
visionary, coaching, affiliative, democratic, pacesetting, and commanding (Goleman,
Boyatzis, McKnee, 2002). Moreover, other questions focused on the reality of each
survey-taker in his or her organization, together with personal opinions and perceptions.
It is important to understand that the survey included both open and closed questions.
This gave the survey-takers the opportunity to give their opinions and explain and clarify
their answers, as well as their doubts when it was considered relevant.
All Spanish and Portuguese dioceses were contacted and each was given the survey in
their respective language. In addition to these 90 entities, other related organizations
that provide leadership initiatives found in the netnography were contacted as well. Close
to 100 surveys were sent and 58 completed surveys were received: 31 from Spain and
27 from Portugal.
For the qualitative approach, interviews of 10 relevant actors in the field of leadership
and religion who are impacting and contributing to the growth of leadership were
planned. There were five interviews from Spain and five from Portugal. In light of the
small amount of completed surveys received, the total number of interviews increased
from 10 to 21, 12 from Spain and 9 from Portugal. These personal encounters provided
in-depth and more developed answers to similar questions from our initial survey. The
people interviewed are representatives from exemplary dioceses in terms of leadership
formation, institutes and universities that motivate the knowledge and practice in the
field as well as members from related foundations and key institutions in the religious
scenario in both countries. Contributing to this, two focus groups were created with 11
people from Spain and 8 from Portugal. Some of the people in the focus groups had
previously been interviewed individually. This was done as a way to discuss the topic
simultaneously and in conjunction. The flow of the discussion brought critical topics to
the table such as the concept that should be used to address leadership in the Church,
the type of leadership needed in the Spanish and Portuguese Catholic Church, how this
should take place, and the opportunities that this type of leadership represents.
4. Results
This study has provided key results that should be taken into consideration in order to
understand the final conclusions of the research.
On the one hand, within the Spanish context and in terms of the survey, the initial
element to understand is that the 73.3% of the organizations that answered the survey
affirm conducting leadership initiatives, as opposed to a 26.7% who admit they do not.
Of these, the most widely used style of initiatives are formations, occasional conferences
or talks, retreats, and international experiences, which are listed in order of popularity.
Concerning fundamental concepts, most survey takers agree that the style of leadership
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e-ISSN: 1647-7251
Thematic dossier International Relations and Social Networks (July 2021), pp. 180-190
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necessary for the Spanish Catholic Church is a visionary one, closely followed by
affiliative, democratic, and coaching. It is important to note that nobody thought that
authoritative leadership is necessary. The skills most valued in a leader are
communication skills, with 70%, the capacity to influence, inspire and motivate, with a
60%, conflict management, with 53.3%, and the capacity to establish goals, with 50%.
The other proposed skills, which included resilience, personal knowledge, innovation,
assertiveness, and result-orientation received lesser percentages, between 16.7% and
10%. Addressing the issue of Covid-19, 90% of the organizations believe that new
leadership initiatives are necessary in times of crisis and gave the pandemic as an
example.
Within the Portuguese context, the survey explained similar results. 70.4% of the
respondents affirmed to conducting leadership initiatives within their organization. The
most used are formations and occasional conferences or talks. Concerning leadership
styles that the Portuguese Catholic Church ought to follow, the most popular one was
affiliative, followed by visionary, democratic, and coaching. Again, none of the survey
takers thought that an authoritative approach to leadership is necessary. Concerning the
figure of a leader, the skills necessary to be an effective leader were said to be
communication skills, with 81.5%, the capacity to influence, inspire and motivate, with
66.7%, the ability to innovate, with 40%, conflict management skills, with 37% and the
capacity to establish goals, with 33%. This order appears to be the same as the Spanish
survey results. Nonetheless, for Portuguese respondents, innovation is a skill perceived
as being more necessary. Addressing the issue of Covid-19, a similar percentage thought
that leadership initiatives are necessary in times of crisis, such as the pandemic. 81.5%
of organizations believed this to be true.
Qualitative research results were collected using best practices examples. The institutions
that are carrying out best practices in terms of development, encouragement and
promotion of religious leadership in the Iberian Peninsula include dioceses and relevant
religious organizations. They are:
Diocese of Solsona, in Spain. This is a great example of constant leadership formation.
Autem is the name of the program that this diocese is putting forward for the third
consecutive year. It was conceived with two principles, that the parish needs
transformation and that priests need to be ready to lead. This program forms
leadership and teambuilding within the framework of the 21st century.
Diocese of Leiria-Fátima, in Portugal. This diocese serves as another example of the
importance of leadership formation within the Portuguese Catholic Church.
Particularly, its school Razões de Esperaa, offers a course that combines
fundamental dimensions of the faith with enabling the performance of pastoral agents.
The organization Pastores Gregis Christi, in Spain. They offer a course in leadership
for priests who want to transform their parish. The course is taught by pastoral
experts, psychologists, coaches, direction consultants and a priest. It offers four
modules of formation as well as parallel personal accompaniment for the participants.
The Management and Leadership for Ecclesiastic Forepeople Program, in Portugal. This
is a program conducted collaboratively by the Portuguese Catholic University and the
Lisbon Catholic School of Business and Economics. Its main objective is to develop
leadership practices for the entities that are responsible for the functioning of the
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e-ISSN: 1647-7251
Thematic dossier International Relations and Social Networks (July 2021), pp. 180-190
Leadership and communication in Spain and Portugal: the catholic case
Alba Sabaté Gauxachs, Adriana Chiva Polvillo
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Catholic Church in Portugal by stimulating entrepreneurial attitudes and improving the
use of digital communication technologies. They also focus on team building, among
other skills. This formation is for bishops, administrators, religious institutes, Catholic
schools and other related groups.
The group Alpha, in both countries. They are present around the world and focus on
organizing sessions to discuss the fundamentals of Christian faith in a welcoming and
deliberative way. They gather together those who are curious into a specific
community and put them into what they call “Alpha Teams.”
5. Conclusions and Discussion
First and foremost, this study found that the concept of leadership has a wide meaning.
Although some organizations had a clear idea and a pre-existing focus on leadership
formation, the research team had to be specific and reiterate the logics of leadership in
religious organizations in order to approach and establish two-way conversations. This
was useful to understand the situation of leadership in religious organizations in Spain
and Portugal and was an initial approach to the final conclusion that there is still a lot to
learn about the importance or benefits of leadership.
Further conclusions show that it is useful to divide them into challenges and proposals.
Regarding challenges, when having to implement leadership initiatives, we have found
that the main obstacle is the lack of time and the lack of internal and institutional
coordination. These two aspects could also be related to the lack of clarity in the concept
of leadership within religion. Moreover, the lack of human resources and investment are
two other challenges that, although not as persistent as the aforementioned, should be
considered as well.
Skepticism plays a role against leadership formation, which poses another challenge.
Although there is skepticism, it cannot be denied that some organizations are pushing
forward leadership formation and developing the leadership in Spain. For this reason, the
last challenge relates to the two opposite realities that there is inequality in these
initiatives. First of all, there is an evident inequality within organizations, as some
assemble and are known for their trust in leadership and others look at it with skepticism.
Secondly, there is also inequality within initiatives that should be considered and,
although we measure initiatives in general, some are solid and consistent programs as
opposed to others that are occasional, sporadic and infrequent. Additionally, a great
majority of the respondents agree that leadership is necessary in times of crisis, however,
this statement shows that, although the respondents are in agreement, only some
initiatives are considered consistent and impactful.
To address these challenges in a general way, a study should be carried out that focuses
on clarifying the concept of leadership, on investing and communicating ecclesiastic
leadership, on improving human and spiritual formation, on improving time
management, vision and coordination, and on uniting in action and accepting and being
conscious of the fact that contributions of leadership do not go against the gospel and
the faith. In addition, for in-depth proposals related to Covid-19, the proposed initiatives
should focus on sharing experiences and reflections, as well as how to manage the
mourning phase, accompaniment initiatives, conflict resolution, crisis management, the
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e-ISSN: 1647-7251
Thematic dossier International Relations and Social Networks (July 2021), pp. 180-190
Leadership and communication in Spain and Portugal: the catholic case
Alba Sabaté Gauxachs, Adriana Chiva Polvillo
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capacity to create enthusiasm, the renovation and innovation of the service vocation, or
to take advantage and make the most out of this situation, to name some examples.
All in all, it is not that Catholic communities in Spain and Portugal are not engaging in
leadership practices, however, there is room for improvement. As a new field, concepts
should be introduced that emphasize the positive impact of this practice. Moreover, it is
important to remember that leadership formation is indeed something that exists and,
therefore, can be taught and learned through various means. The initiatives that have
already actively implemented leadership, demonstrate useful results for their
participants. They understand that proper leadership can improve the relationship
between the members of these religious communities and increase communication and
engagement.
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